Support

During office hours.You can contact us between 9 a.m. and 5 p.m. via +32 (0) 14 423237 or support@etc.be.

24/7 stand-by. After office hours and during the weekend you can reach the ETC technical service via
+32(0) 14 423237, here you will get a number of a mobile phone.

Online Help. ETC’s software can be linked to the Internet so that our engineers can solve problems remotely while you follow the process on your screen.

ETC has training facilities where training is provided to new customers and to customers who wish to receive extra training. Training sessions are held at regular intervals and the associated costs are included in the price of an ETC system.

We offer 3 types of service agreements: 3%, 6% and 12% - the percentage refers to the cost price of the service agreement in relation to the overall cost price of the ETC system.